Return Policy

Book Return & Damage Policy

All book sales are final. Returns and refunds are not accepted for purchases made through my store, except where required by applicable law or as outlined in the damage policy below.

Damaged Books

I take care in preparing orders and want your book to arrive in good condition. If your book arrives with severe damage, such as a significantly bent or creased cover, heavily bent pages, or other substantial physical damage, please contact me within 5 days of delivery.

To submit a damage claim, please include:

• Your order number
• Clear photos showing the damage to the book
• Photos of the packaging, if it was also damaged

Claims submitted after the 5-day window may not be eligible for consideration.

Once I review your claim, I may offer a replacement copy if inventory is available. If a replacement is unavailable, I will review the circumstances and determine whether another resolution is appropriate. Refunds are not guaranteed and will be considered at my discretion, subject to applicable law.

What Does Not Qualify?

Minor cosmetic imperfections, normal handling wear, damage that occurs after delivery, and dissatisfaction with the book or purchase do not qualify for a replacement or refund.

Before Placing Your Order

Please double-check your shipping address before completing your purchase. I am not responsible for delivery issues resulting from an incorrectly entered address.

Thank you for supporting my books and my small business. I appreciate every order and want you to have a great reading experience!

— Author Britt W.

Pen in Hand, Heart on the Page.